Shared diagnosis
We interview site, procurement, administration, IT and management roles. We follow documents and decisions end to end, including shortcuts and exceptions rarely found in procedures.
We work with the people who deliver, administer and decide. We turn everyday situations into verifiable processes, then into a scope that can be implemented and maintained.
Listen and observe
Map process and data
Prioritise a process
Design and prototype
Test with users and real data
Implement, measure and improve
We interview site, procurement, administration, IT and management roles. We follow documents and decisions end to end, including shortcuts and exceptions rarely found in procedures.
We agree what changes, what stays, who owns it and how success will be proven. Dependencies, migrations, integrations, training and support are included in the design.
We test one complete process with a representative project or team. We correct before rollout and leave ownership, documentation, measures and a prioritised improvement list.
Tell us how you work and what you would like to change.
At CADT, we help you decide where to start.